A CTI (Computer Telephony Integration) is mostly used in large enterprises, call centers or contact centers with the aim of improving productivity...

The service cloud console helps customer service executives get suitable answers from Salesforce and help collaborate across channels to resolve cases swiftly a...

Opportunity values are used to contribute to a sale or pending deal in Salesforce. Your sales pipeline, which delivers your sales forecast, can be built in a va...

In this blog post, we will explore how Salesforce is revolutionizing organizational impact and efficiency for nonprofits....

2Mydocus2023-09-200Business 00

Businesses can create and manage contracts efficiently by upgrading the Salesforce CRM platform to function as a customer contract management system....

SOAP is a simple web service communication protocol that stands for Simple Object Access Protocol. REST is also a web communication protocol that stands for Rep...

Salesforce Health Cloud integration allows you to connect your existing healthcare systems and applications to the Salesforce Health Cloud, creating a unified v...

CPQ stands for Configure, Price, and Quote. It is used as a sales tool for the firm to provide accurate pricing with any given product configuration scenario....

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